Thank you for visiting the website operated by HUST Vietnam Technical Equipment Joint Stock Company. We respect and are committed to protecting your private information. Please read the Consumer Personal Information Protection Policy below to better understand our commitments to respecting and protecting the rights of our website visitors.

Protecting consumer personal information and building your trust is very important to us. Therefore, we will use your name and other related information in accordance with the content of this policy.

CONSUMER PERSONAL INFORMATION PROTECTION POLICY

Consumers or Customers will be required to fill in all the information in the fields provided on the hustvietnam.com website, such as: Full Name, email address (company or personal), phone number (mobile, home or office), etc. These are the mandatory information that we require Consumers to provide when submitting inquiries for consultation or purchasing products, and so that we can contact and confirm with customers on the website to ensure consumer rights.

1. PURPOSE OF COLLECTING CONSUMER'S PERSONAL INFORMATION

To provide services to customers and to manage and use Consumer's personal information for the purpose of managing the Consumer database and promptly handling any arising situations (if any).

2. SCOPE OF USE OF PERSONAL INFORMATION

The website hustvietnam.com uses the information provided by Consumers to:

• Provide services to Consumers;

• Send notifications about information exchange activities between Consumers and HUST Vietnam;

• Preventing activities that destroy or hijack the User's account or activities that impersonate the User;

• Communicating with and resolving complaints from the User;

• Confirming and exchanging information about the User's transactions at HUST Vietnam;

• In case of a request from a competent state management agency.

3. PERSONAL INFORMATION RETENTION PERIOD

There is no time limit except in cases where the User submits a request for deletion to the Editorial Board or the Company is dissolved or goes bankrupt.

4. PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO CONSUMER'S PERSONAL INFORMATION

The Consumer agrees that, where necessary, the following agencies/organizations/individuals have the right to access and collect their personal information, including:

• Editorial Board.

• Third parties with integrated services with the hustvietnam.com website

• Event organizing companies and sponsors

• Competent state agencies in case of requests as stipulated in the operating regulations

• Market research companies

• Financial, legal and auditing firms

• Complainants who can prove the Consumer's violation

• At the request of competent state agencies

5. ADDRESS OF THE UNIT COLLECTING AND MANAGING INFORMATION

HUST Vietnam Technical Equipment Joint Stock Company

• Address: D01-L07, Area A - Duong Noi New Urban Area, Duong Noi Ward, Hanoi City, Vietnam

• Phone: 024 2239 8811

• Email: info@hust.com.vn

6. METHODS AND TOOLS FOR CONSUMERS ACCESSING AND EDITING YOUR PERSONAL INFORMATION

Consumers have the right to check, update, adjust, or delete their personal information by logging into the hustvietnam.com website and editing their personal information or requesting the Editorial Board to do so.

Consumers have the right to file a complaint with the Editorial Board regarding the disclosure of their personal information to a third party. Upon receiving such feedback, HUST Vietnam will verify the information and is responsible for providing an explanation and guiding the Consumer on how to restore and secure their information.

Methods for receiving consumer complaints:

• Phone: 024 2239 8811

• Email: info@hust.com.vn

7. COMMITMENT TO PROTECTING CONSUMER PERSONAL INFORMATION

The editorial board is committed to absolutely protecting the personal information of consumers on the hustvietnam.com website in accordance with the personal information privacy policy posted on hustvietnam.com. The collection and use of each consumer's information will only be carried out with the consumer's consent, except in cases where the law stipulates otherwise and this regulation applies.

We will not use, transfer, provide, or disclose the personal information of consumers to any third party without the consumer's consent, except in cases stipulated in this regulation or by law.

In the event that the server storing Consumer's personal data is attacked by hackers resulting in data loss, the Editorial Board is responsible for notifying and working with the relevant authorities to investigate and handle the matter promptly, and simultaneously informing the Consumer about the incident.

8. MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO CONSUMER INFORMATION

Upon discovering that their personal information has been misused or used outside the intended purpose, Consumers should send a complaint email to info@hust.com.vn or call 024 2239 8811 to file a complaint and provide relevant evidence to the Editorial Board. The Editorial Board commits to responding immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.